Frequently Asked Questions

What Social Media should I be using?

This is a biggie. People want to know what the social media secret sauce is. The truth is, we don’t have it, and either do the droves of social media experts, thought leaders, and influencers. Your social media strategy needs to align with your business strategy and until we understand that better, we can’t tell you how to do social media. Do you want to focus on customer service, content marketing, lead generation? Like any marketing undertaking, your social media goals should align with your business tactics.

How often should I update my website?

For 99% of companies, their website is their top salesperson. It’s where prospects go for more information on your company, to learn more about your products and services, to contact your company and possibly to make a purchase. And just like you invest a lot in your top salesperson, you should also invest in keeping your website (and it’s content) in tip-top-highly-converting-shape.

What’s it like working with an Agency?

This is obviously different based on the Agency you’re working with. Most common agencies will provide an Account Manager who will be your single point of contact. We’re a little different in that, since we're a small local company, the people who you work with and communicate with will be the same people actually doing the work as well.